To have MrNews run to its capacity you need the following minimum equipment and software:

• A computer with an processor 1.6ghz or more and a minimum of 256MB (megabytes) of RAM (random access memory).
• Hard disk with 60 MB of free disk space.
• CD ROM Drive.
• Minimum monitor resolution of 1024x768.
• USB Flash Drive is recommended for data backup.
• Windows version 98 or higher.
• Internet Explorer or similar for accessing Internet services.
• Printer supported by your operating system. We recommend that you run a laser printer for its speed and cost advantages.
• Network Card for data transfer

1. Shut down all running programs, including virus protection programs.
2. Insert the MrNews CD-ROM in your computers CD-ROM drive.
   
3. Click your right hand mouse button on Start. Click on Explore. Click on Programs. Click on MrNews. Click on the Setup icon.
4. From the MrNews window, click Typical Install and follow the onscreen prompts.
5. Once your MrNews program installation is complete, the program takes you back to the MrNews window. Here you can choose to exit the installation program.
6. You will need to place the MrNews start up and backup icons onto the desktop. The files are located in the Start Menu>Programs>MrNews  which can be located using Windows Explore by right clicking on Start. You simply send the Backup and Restore icons to the Desktop and then rename them, Backup (Pkzip) and Restore (Pkunzip.

You will need to remove the Winzip program from your computer before using the WindowsXP version as below.

1. Double click on the attachment and the following window will appear.
2. Click on Extract all files.
   
3. The following window will appear.
4. Click on Next.
   
5. The following window will appear.
6. Click on Browse.
   
7. The following window will appear.
8. Click on My Computer.
   
9. The following window will appear.
10. Click on Local Disk C.
11. Click on Program Files.
    
12. The following window will appear.
    
13. Click on MrNews.
    
14. Click on OK
15. The following window will appear.
16. Click on Next and the file will start to extract
    
17. The following window will appear.
18. Click on Yes.
    
19. The following window will appear.
20. Click on Finish.
    
21. That’s it. Restart MrNews and answer Yes to the update questions.

Now that you have successfully installed MrNews you will find the MrNews icon on your desktop. To start the program you simply need to double click your mouse pointer on the MrNews icon and the program will load. This should only take a few seconds depending on the capacity of your computer.

It is important that you backup as frequently as possible to avoid loss of your data. It is particularly important that you backup before an invoice run, sub agent and customers and a Global Adjustment. Any backup device can be used but we recommend an inexpensive 512Mb USB drive for ease of use. This device connects to your USB port and is easily removed for safe keeping. We also strongly recommend that you keep a copy of the program on the device also. A copy of the program is required to be used with the recovery disk in the event of a hardware failure.

1. To backup you must close MrNews.
2. Go to the Desktop Icon "MrNews Backup" and click on it.
3. A pop up will appear and the backup will commence.
4. You must wait until the process is completed before closing the window.
5. You should check the drive to see that the data has been captured

Moving around a Windows environment is quite simple. Apart from moving the mouse to place the pointer in a particular field or position, quite often the use of the Tab key to move between fields is quicker and easier. The Enter key can also be used to move between fields. Occasionally you will need to use the F9 key to confirm input of information. Generally after the particular field has been entered it is captured automatically and there is no need to use the enter key to confirm the input.

Throughout this manual the term "move to" or "click on" is used. You can move by using any of the above methods to enter the appropriate field. To "click on" you move the mouse pointer to the field or box and click the Left mouse button.

There are a number of ways that you can enter dates where required. The easiest method is to use the Pop Up calendar that is activated by double clicking on the date text/box. The calendar will not built to work on a few functions. Examples of manually entering a date using the 12th August 2002 are:

1. 12 8
2. 12 Aug

Note!! To enter a date in the previous or next calendar year you must enter the year, for example, 12 8 1 or 12 8 3. Be careful when entering the next years date close to the end of the current year. You must enter the year or it will default to the current year. This does not apply if you are using the Pop Up calendar.

When you are entering information you might make a mistake and need to fix it up. You will see some error boxes pop up that do not make much sense (see 3. below) There are a number of ways to alter information in a Windows environment such as clicking your mouse and deleting the information, clicking your mouse and back spacing, dragging your mouse to highlight the information and deleting. Apart from these and other generic methods MrNews will allow you to bail out when you are entering information quite easily.

1. When entering a line of information, before you have finished that line press the Esc key and the information will be deleted.
2. When you want to delete a line of information that is already there, click on the located on the far left of the line, hit the Delete key on your keyboard and a confirmation pop up will appear. The information on that line will be deleted after you answer the pop up.
3. When you are entering data and a pop up pop up appears it is telling you that some information has been missed such as a date or an amount. Click the OK and look at what you have missed and enter the information then move on or press the Escape key and you can start again.

The Main Menu allows the user access to all of the MrNews program functions. Let's go for a tour of the menu and discover how each function works and what it does.

Click to leave the MrNews program. You can also exit the program by using the Windows close function

A list of the next days Starts/Stops appears immediately after you have double clicked the MrNews icon on your desktop to start the program. It lists all of your starts and stops for the next day’s delivery.

1. The information can be viewed for different delivery groups by clicking on that you will learn to set up later or
   
2. Click on to print and the stops will print in the various groups.
   
3. You can also select a date to see details of future/past days.
   
4. Click on to close.

Lists all of your publications and the total being delivered on a particular day. You might decide to take this into the shed instead of the Daily Run Sheet.

1. Click on and the following pop up will appear.
   
2. Defaults to the next day’s date but can be changed by clicking on .
3. If you need to list the count by individual groups, that you will learn to set up later, then click and choose the group or
4. Leave the box blank for a total count.
5. Click on to view the information or
6. Click on to print.

The software will automatically save the information as you go along, however there are a few times that you will need to use the “Refresh Data” function to capture the input immediately so it can be viewed. The F9 key on your keyboard also refreshes the data and is used in a few functions to confirm data input.

You will see in later sections of the manual where you will need to either leave the function to refresh the data in the Main Menu or, alternatively use the F9 key without leaving the function.

Contains full details of your business. Details are entered by Arch Software in all applicable boxes for the programme to capture your information. The box will allow you to make changes to some commands when we ask you to do so. Please leave it alone otherwise. Close the window by clicking on

Note!! You will be unable to alter sections of this information once the software is installed.

Allows the user to initiate customised parameters. Some of the parameters can be altered to suit individual requirements or preferences. They are listed in Step 2.

1. Click on and the following pop up will appear. The first four parameters must not be altered by the user.

CrdCard Fee: Determines the fee you are going to charge for credit card payments.

DelLblCol: The value True will print retail prices and return dates for the publications on the subagents delivery docket. The False value will not print that information on the docket.

Holiday Invoice: An invoice will not be produced when a customer is away on holidays if a “Z” stop code is selected. You will see how to stop customers in a later chapter. When they return and restart, the program will produce an invoice at the next run. This parameter allows you to set the number of days an invoice will be printed automatically whether it is a holiday stop or not.

InvCcText: True if you have customers paying by Credit Card. False otherwise. Selecting true enables a credit card payment message to print on your home delivery invoices.

InvMinAmt: Determines the minimum balance at which you want an invoice produced. An invoice will not be produced for a customer whose balance is below this amount. A customer in credit will also not have an invoice produced.

InvPrinter: A database of printer drivers will be developed which will allow a choice of various printers to match customer invoice layouts.

InvSrtStp: True if you want Start/Stop dates to print on the home delivery invoice. False if not required.

MailingFee: Charge levied on customers to reimburse mailing costs. Leave blank if no fee is charged. The fee is generated by selecting “M” in the customers invoice delivery method.

OverDue Fee: Customers can be charged a fee for balances outstanding longer than 90 days. It can be a set amount or a percentage of the balance. Leave blank if no fee is to be charged.

PayBPay to PayTotCash: These are the default characters used in the customer payments function. When entering a customer payment for the first time the payment description, for example, Chq must be entered. The text “Chq” for example will generate the respective reports required. Rather than select cash you can leave that description blank and it will default to “Cash”. Each description input the first time will automatically capture for subsequent payments.

WaDelivFee: The value entered here maintains the WAN 6 day delivery fee applicable to home delivery customers

When using MrNews there are two major components of the program. The first is dealing with your Home Delivery customers and the second is dealing with your Sub Agents. The Sub Agent Delivery function is primarily used to allocate supply to your subagents which is done on a daily basis and in turn the necessary documentation such as the WAN supply/return form, subagents invoices and other requirements are all automatically produced from the information input into the system through this function. Refer to How Do I Enter Sub Agent Deliveries.

This function is used to input the weekly returns received back from your subagents. At the end of each week you can produce a subagent return form that can be located in “Reports” which lists the entire supply of publications the subagent has received for the week, Mon-Sun. The subagent completes the form by entering his return numbers and returning the form which is then recorded by using this function. Refer to How Do I Enter Sub Agent Returns.

This function is used to run the subagent invoices for the week. You will note that the date defaults to the last day of the invoice week, being a Sunday. You will see a list titled Recent Invoices that shows the previous invoices produced. If you would like to view these for any reason simply click on the particular date and it will automatically default across to the Date box which saves the time of entering the date manually. Refer to How Do I Run Sub Agent Invoices.

Please disregard this section until further advice. See the function Public Holiday Stop.

This function will adjust the customer files on public holidays or other unforseen circumstances when a publication is not available. Please backup before performing this function.

1. Click on in the Main Menu and the following pop up will appear.
   
2. The first thing you have to do before running this function is to go to the publications listing. On the RHS you will see a heading . Move the mouse pointer to it and “Global Adjustment” will appear. The individual publications to be included in the adjustment must be chosen and marked accordingly by moving the mouse and clicking in the box. If you make a mistake, click again. The tick will disappear. You will only have to do this once because the system will automatically recognise the publications that need adjusting from the list you created for the day of the global adjustment.
3. Move back to the Global Adjustment function on the Main Menu and enter . You will notice that the publications you have chosen will be listed.
4. Under enter in the reason for the adjustment. What you type will appear on the customer invoices.
5. Click and that’s it, finished. This will only take a few seconds.
6. Click to leave the function.

Note!! If you attempt to run a global adjustment twice with the same date the program will warn you and give you the option not to proceed but only if you do not delete the “Adjustment” text that is already there as the default.

I am sure you would like to check to see if it worked. To do this simply go to a customer that should receive the credit, click on Pay/Adj and you will see the credit there.

This function should replace the use of the Global Adjustment function when dealing with publications that are not delivered because of a public holiday. The Global Adjustment function can be used for the Financial Review that is suspended over a number of days as you can now select a date range.

The Public Holiday adjustment will not affect your delivery fees for those customers receiving the West 6 days a week for $1.00. It will not apply a credit to the customers account but will reduce the customer paper count by the number of days the paper is not delivered.

Here is how you do it

1. Go to Publications and you will see a new box marked "P"
   
2. Go to each publication that you want to include in the Public holiday adjustment and Tick the "P" box.
3. At the same time you might like to go through and remove the ticks from the publications, except the Fin Review, that you have in the "G" (Global adjustment box)
4. Go to the Tasks Menu and click on
5. The following window will appear
   
6. Enter the Public holiday details as per the example. The "All" box refers to customers, not publications.
7. Close the window and that is it. When the next customer invoice run is done the invoices will reflect the adjustment, you do not have to run anything else.
8. Prior to each adjustment you will need to check the Publ box on the right to make sure the correct publications are included in the adjustment.

This function allows you to charge a home delivery customer for publications they are receiving that do not have a designated delivery day during the week. You will see in the Chapter on Publications how you assign the magazine for this purpose.

1. Click on in the Main Menu and the following pop up will appear
   
2. Enter the date the publication was delivered to the customer in .
3. Move to and enter the code or choose from the drop down list.
4. Move to to charge the customer.

Whether on a regular basis or producing invoices individually the steps are quite simple and explained in detail in the chapter Invoicing Customers.

This function produces a summary that shows the home delivery customers previous balance, the value of payments made during the invoice period, the amount invoiced this period and the customers account balance. The date must entered must correspond with the invoice run date to obtain the report.

The majority of agents have customers paying by credit card. A customer electing this payment option must have their credit card details entered in the customer file. The expiry date must be current, if not MrNews will not run the payment. The credit card run is done after the invoice run. The idea is to issue the invoices and the customer will phone and advise of a change in card details, that’s the theory anyway. Most agents wait a few days to receive advice then they run the function.

Note!! The credit card list will print in blocks of 20, the general banking standard.

1. Click on in the Main Menu and the following pop up will appear
   
2. Enter . It must be identical to the customer invoice run date
3. Enter or leave blank.
4. Move to to run individually or leave blank to do all
5. Move to and wait for the run to finish.
6. Move to or
7. Move to to print the payment listings.

Note!! See instructions for Cardlink Chapter 17

Lists details of home delivery customers receiving any publication. If you simply click on the tab and do nothing else you will see your sub agents listed first but after that you will see a list of your customers in round sequence and the entire publications they receive during the week. This report is useful to reconcile your run book on any particular day. When selecting a publication rather than leaving blank to do all, the report will change format. You will see at the bottom of the list the number of customers receiving the publication and the number being distributed. You can only view this information. Various lists can be printed in another format by selecting Customer List in the Reports function. (See Reports next chapter)

1. Click on in the Main Menu and the following will appear
   
2. Click on and enter the code of the publication or choose from the drop down list or leave blank to display all publications.
3. Next to the Publication box is a small "Group" box. After selecting the publication this box can be ticked and all publications within that group will show. This is useful for the many Australian promotions.
4. Click on to display publications for that group (optional).
5. Click on to select a particular day if required.
6. Click on to close when finished.

MrNews provides various reports to provide information to the delivery agent and publishers when requested. To initiate the report simply click on it.

This report shows a list of items for inclusion in your banking deposit. It is generated from information captured when entering customer payments or initiating a credit card run. The report is produced by date and not by entry so if you leave your computer on during the day you can leave and go back later to continue entering cheques and only one report will produce for that day.

1. Select the date that you entered the payments on.
2. Move to and follow step 3 or move to
3. Scroll through the pages by clicking on
4. Click on the tool bar to print or
5. Click

This function will produce a list of the payments you have entered for a particular period and type of payment. You can select the type of payment list you wish to view by clicking on the choice. This report is different in design to the Banking Cheque List, it has the customer account number, and the cheque number but can be used to submit to the bank also. Generally the account will be used to tick off payments that do not balance.

This report will provide the amount of credits entered for a particular period that you select. We have included this function as a guide to your GST calculations.

This report lists details of all of your customers that are in arrears. The report is designed in accordance with the current accounting standards.

1. Select the information you are looking for by choosing a period from the drop down list or an amount within a particular field that you select. You can select both at the same time.
2. Scroll through the pages by clicking on to view multiple pages or
3. Click on the tool bar to print or
4. Click

Note!! You cannot select a single amount to view.

This report provides detail of the amounts outstanding at a particular date for home delivery customers and sub agents.

1. Click on and select a date.
2. Move to or
3. Move to or
4. Click on to close the function.

This report is a repeat of the function accessed from the Main Menu.

This function will provide you with information that can be used to have a look at the financial data of individual publications or customers, in particular sub agents. It will also give you an idea of sales statistics, what has been supplied/returned over a particular period. To produce a profit report for a publication you must have a wholesale price per unit entered for the publication

This report produces a list of customers that are stopped at a particular time. If they are recommencing a start date will show.

1. Enter the date
2. Move to or
3. Move to
4. Scroll through the pages by clicking on
5. Click on the tool bar to print or
6. Click

This list will provide you with a complete run down of your home deliveries. This is a good way to check off your run book. You can select the publication, the group and the date that you wish to view. Leaving the Publication as (All) is the best option as it shows customers receiving multiple publications.

This report lists your customers that have ceased delivery and are marked on the customer file as cancelled. There are three reports, a total report (All), a nil balance report (Balanced) and an outstanding balance report (Not Balanced)

1. Select the report.
2. Move to or
3. Move to
4. Scroll through the pages by clicking on
5. Click on the tool bar to print or
6. Click

This report will produce a list of those customers that owe you money. When setting up MrNews you should establish an invoice group called Bad Debts eg bddbt05 and any customers that progress to a bad debt situation can be placed in that group. At the end of the year you can print this report and hand to your accountant.

The information on this return form has been collected from the Sub Agent Deliveries that have been input during the week/month. The form has been designed for the use of your Sub Agents to record their returns. For the sub agents not open on Sunday you would need to give them the form with the Saturday West delivery or whatever suits your circumstances. The sub agent records the return figures and returns the form to you for input by using the function “Sub Agent Returns”. You can use the Monthly Return Form for sub agents that receive very few magazines and nothing else and you only visit to collect the returns once a month.

Tip. You might like to continue using your own returns form. Do yourself a favour and use this one because you will find that the function will save heaps of time.

1. The date will default to the Sunday.
2. Click on or leave blank to do all.
3. Move to or
4. Move to
5. Scroll through the pages by clicking on
6. Click on the tool bar to print or
7. Click

This report will provide you with a list of customers with credit cards that are due to expire over the next two months. The report is used to contact those customers prior to the credit card run.

Note!! MrNews will not debit a card with an overdue expiry date.

This report will provide you with a list of all your Credit Card customers

This report will provide you with a list of your customers that receive their invoices by email.

This report will provide you with a list of customers whose term promotion is due to expire in the next fortnight.

This report provides you with a list of customers that have the "N" invoice option, that is they do not have an invoice produced.

This report provides a list of customers that is sent to the publishers.

Before producing the report you must carry out Steps 1 to 4. This groups a customer on the report that is receiving a midweek West and a Sat West on one line. You only need to do this once.

1. Go to Publications.
2. Click on the tab and the following window will appear
3. Enter the text as you see below
4. Remember that there is a space before the WA just like your group code

1. Go to the Main Menu.
2. Go to Reports.
3. Go to
4. The following pop will appear. Enter the fields as you see them here. Make sure that the Grouped box is ticked.
5. Click on the Preview tab then the OK tab if you would like to see the report and send it to the Export folder at the same time or Click on the Disk tab then the OK tab to send the file to the Export folder in the MrNews directory.
6. When you click to either the Preview tab or the Disk tab the following pop up will appear.
7. This shows you that the file has been created and it has been sent to the Export folder in MrNews.
8. Click OK.

Now you need to send the file to the West and there are a number of ways to do this so here is one way

1. Go to the Desktop.
2. Click on My Computer.
3. Click on C:\ Drive.
4. Click on Program Files.
5. Click On MrNews.
6. Click on the Export folder.
7. Right click on the file you want to send. (look at the date)
8. Click on Send To.
9. Click on Mail Recipient.
10. The Outbox of your email program will appear.
11. The file attachment and headings will be there.
12. Address the email to (JavaScript must be enabled to view this email address)
13. Click on Send.

This report is automatically produced from the data input in Sub Agent Returns. Papers not delivered to any sub agent (damaged papers etc) must be input by the agent prior to printing the report.

1. The date will automatically default to the current return period (the Saturday)
2. Move to
3. The following report will appear showing the returns already input through Sub Agent Returns.
4. You will see that the “pop up” partially obscures the report. You can move this around by dragging it with your mouse or simply use the scroll bar to move the page up or down.
5. See the next instruction to see how to enter your own returns, such as damaged papers etc. by using the “pop up”.

   

   

1. Click on the “pop up” tool bar and it will turn blue, which means its active.
2. Enter your own returns by clicking on and using the tab to move to each field. If you have to enter a negative figure for any reason then key in the 
   Negative (-) character before the amount i.e. -15
3. Click to capture the data.
4. Click and the “pop up” will disappear
5. Check that everything is correct.
6. Click on the tool bar to print or
7. Click

Note!! Any publication that has “WAN” as the publisher will appear on this return if it was issued to the WAN sub agent during the week. If for any reason you do no want the publication to appear on the report then change the publisher to “Other”.

This function produces various reports that will be requested from publishers. This is also the function where you can access a list of your all your customers in the format you select.

To extract a list of your customers follow step 1, choose the sort option and follow step 12 and 13.

1. Choose the date fields by clicking and entering. Enter the same date for current information.
2. Move to and enter the code or choose from the drop down list.
3. Choose individual days for daily publications if required.
4. Click to list all the different publications within the group. See the chapter about setting up groups. Leave the box blank if you want to list the individual publication only.
5. Move to or
6. Move to or
7. Click or
8. If you need a publication comparison, what your customers are receiving vs what they are not receiving then follow the steps 1 - 4 above then move to the right hand box and
9. Move to and enter the code or choose from the drop down list.
10. Choose individual days for daily publications if required
11. Click to list all the different publications within the group. See the chapter about setting up groups. Leave the box blank if you want to list the individual publication only.
12. Move to or
13. Move to or
14. Click

This function produces the Customer List to floppy disk when requested by the publisher.

1. Follow the previous steps 1-4 and 8-11 if required.
2. Insert a disk in your floppy drive then click on
3. Type in your drive letter if it is not the default drive “A”
4. Click and the information will download to the floppy drive.
5. Click on to close the function.

This report is generated to forward to the publishers to claim any incentive payments. The entry is generated from the date entered in the customer file WAN Incentive

1. Select the dates.
2. Select the publisher paying the incentive.
3. Tab and the publications for that publisher will appear in the list.
4. Select the publications that are to be claimed by clicking on them.
5. Click on to view the information or
6. Click on to print the report.

Produces a report of stolen publications, which is sent to the publisher. This report is produced automatically from the customer file when an adjustment is passed. The report is generated by the program using the word “stolen” or “replaced” as the default description in the customer adjustment.

1. Click on and the following pop up will appear.
   
2. Choose the date fields by clicking and entering.
3. Click on to view the information (see below)
4. Scroll to each page to view the West or Sunday Times .
5. Click on in the Windows toolbar to print or
6. If you do not wish to view the information before printing then click on to print

This report simply provides a list of your publications in alphabetical order. There are no icons to leave this report. Press the Esc key and go back to MrNews.

The first thing we need to do before we input customers is to have the publications available to allocate. To give you a head start we have included a comprehensive list of publications as best we could but please check the details prior to allocating them to a customer. There is no problem in altering the list or developing your own.

1. Up to a maximum of 6 characters can be used. It is best if you can readily identify the publication from the code.
2. You must group your main publications for the following reason:
3. Daily Run Sheet: The characters that are entered under will capture as the headings on Page 1 of the Daily Run Sheet. Publications without a group code will appear on Page 2. Publications that have multiple publication codes such as The Australian, Tab Forms, The West, Sunday Times etc. should have identical codes. See More on Group Codes below.
4. What is entered here will show on your Sub Agent and Home Delivery invoices. There are space restrictions on sub agent invoices so keep the name as short as possible.
5. Add a new publication.
6. Search for a publication.
7. Will change to when the search function is initiated. You must click on this to close the search function.
8. Deactivated publications.
9. Lists the publisher. It is critical that all WAN and Sunday Times publications has the correct publisher attached to them.
10. Lists the publisher publication code.
11. Publication price.
12. This price needs to be per unit and is used in the Sales Report to calculate the profit.
13. Delivery fee.
14. Sub Agents wholesale price.
15. Delivery days.
16. (Available): You must check this box when a publication is not to be regularly charge, such as a Woman’s Weekly or other monthly magazine that is not received on a particular day.
17. (Match Supply): You must check this box to match returns to supply for the Quokka and Countryman. Ticking this box will manipulate the WAN return by delaying the supply to the following return.
18. (Global Adjustment): You must click on this box to include the publication if it is likely to be delivered on Xmas Day, Good Friday or if it is not available for any other reason. This will enable a credit to be passed to the customers account when the Global Adjustment function is initiated.
19. (Active): You must click on this box to activate the publication. You click on the tick to deactivate the publication and the details will transfer to history.
20. (Return at Current Price): This box must be ticked for your weekly papers so the program knows that the sub agent return credit is at the current price and not the old price which is does for magazine returns.

1. Click on the Toolbar and the following will appear
   
2. Click on the symbol and you will automatically move to the box where you need to enter a code for the publication, a maximum of 6 characters only.
3. Move to and enter the group code if necessary. (See below “More on Group codes”) If you Tab from the ID use the mouse to click in this box.
4. Move to Give the magazine a title but remember that what you input here will appear on your Customer and Sub Agent invoices. The Sub Agent invoices have some space restrictions so keep it within the parameters (too long and you will run out of characters)
5. Move to and select the publisher. Make sure you select the correct publisher if it is a WAN or Sunday Times publication. If WAN is not chosen then the publication will not appear on the weekly WAN sales and returns report.
6. Move to . The following “pop up” will automatically appear (also see below “Changing the Price of a Publication”)
   
7. Move to and enter the start date.
8. Move to and enter the wholesale price. This price is per item not per hundred.
9. Move to and enter the retail price. Your charge for promotional publications must be calculated per day ie $5.95pw is divided by 7 days to give a charge of .85c. You will find that some prices go to 4 decimal places. For appearance purposes only the price will appear with only 2 places. If you click on the price you will see the 4 decimal places are still there.
10. Move to and input the Sub Agents price per 100.
11. Move to and input a delivery fee if applicable in the box. This applies to publications that are only available one day each week such as the Sat West, Sunday Times, and Weekend Australian etc.
    Monday to Friday publications must have the delivery fee entered in Days 1 to 5. For example The Australian @ 5c per day would be 5c, 10c, 15c, 20c, and 25c from Days 1 to 5 respectively
12. Move to  and enter the number of weeks if the publication is a term promotion. This will automatically allocate a stop date when the publication is allocated to the customer.
13. When completed use your mouse and click on in the right hand top corner just above the scroll bar and the "pop up" will disappear.
14. Click on the days the publication will be available  if there is a specific delivery day or
15. Click on if the publication does not have a specific delivery time eg. monthly magazines
16. Click on the box to include the publication in a public holiday adjustment.
17. Click on  to make the publication active.
18. Click on  if the publication is a weekly paper.
19. Tab to the next line.
20. Use the F9 key to capture the data or
21. Click on and the Main Menu will appear. Click on and the publication will capture. If the publication does not capture simply close the program, start it again and the publication will be there.

Tip. If you forget what the “A” “G” “A” symbols are then move your mouse to each symbol.

The characters entered in  will create a heading on Page 1 of Daily Run Sheet so 1 or 2 characters should be enough. It will also group all of the various publications with the same code and count them to create one figure on the run sheet. It will also group the publications on your customer list in the Reports function. It will also create the layout of your WAN return. You will see that most of the main weekly publications have been grouped already. An example of this is the Mon-Fri West and Saturday West publications grouped under WA. Another example is the Kalgoorlie Miner issued on Saturday grouped under KM. You will also notice that all of The Australian publications are grouped as A and The Sunday Times is ST. Generally though, you decide if there is a need for a publication to appear on the Daily Run Sheet by creating a group code for that publication. Please keep in mind that the run sheet is limited to a maximum 16 columns. Your magazines that do not have a group code will appear on Page 2 of the Daily Run Sheet. It is up to you if you decide to use Page 2 or not. All publications that are entered in the Daily Run Sheet will appear on the Sub Agents delivery docket.

Note!! When grouping the Mon-Fri West, Saturday West and West promotions under WA you will notice there is a space or if grouping them yourself you should put a space before entering the characters WA. The space will list the West publication in the first column on your daily Run Sheet. If you don’t put the space then that particular publication will list as a separate publication on the run sheet and will be listed in alphabetical order (last) on the run sheet.

You might find it simpler and faster if you use your scrolling function rather than search for a publication.

1. Click on the Tool Bar. Your publication list will appear.
2. Move to
3. The Search function will appear.
4. If you know the publication ID or Name then enter it in and click on ID or Name in the box.
5. To make the search more specific move to and choose an additional parameter.
6. Move to and the publication or a range will appear depending on your search.
7. You must click on to cancel the search function and return to the full publication listing.

Note!! The box allows you to list your publications in the order that you prefer. We suggest that you choose sort by ID.

Tip. You might find it easier to utilise the page down key on you keyboard or use the scroll bars on the right hand side to quickly search for a publication.

All of the existing details can be altered. See below for a change in price. Move to the appropriate box and make the changes, as you would do when entering a new publication.

1. Click on the
2. Move to the details you wish to change and alter them.
3. Use the F9 key to capture the information.

Note!! If you choose to alter a code for a publication the new code will automatically change in the customer supply.

The pricing details can be altered by moving to the appropriate box and making the changes, as you would do when entering a new publication.

1. Click on the
2. Click on
3. Under enter the date which would be the day before the price change takes effect.
4. Move to the next line and in enter the start date of the new price.
5. Move to and enter the retail price.
6. Move to and enter the wholesale price per unit
7. Move to and input the Sub Agents price per 100.
8. Move to and input a delivery fees per accumulative day if applicable.
9. Re enter the promo weeks if applicable
10. Use your mouse and click on  in the right hand top corner just above the scroll bar and the “pop up will disappear.

Note!! Monday to Friday publications must have the delivery fee entered in days 1 to 5 as an accumulated total.

Once you have changed the price and you have already input the publication in the Sub Agent Deliveries a pop up will appear asking you to Update Existing Deliveries. Answer “Yes”

After MrNews has been used for some time you might find that there is a long list of publications containing quite a few that are not being used anymore. Additionally every so often a magazine is discontinued so lets move them out of the publications listing.

1. Click on the Tool Bar.
2. Find the publication and click on the “Active” box, which will have a tick in it. The tick will disappear.
3. Use the F9 key to capture the data or
4. Click on and the Main Menu will appear. Click on  and the publication will disappear from the current listing.

Once in awhile you might find that a deactivated publication needs to be reactivated. The process is very similar to deactivating but in reverse.

1. Click on the Tool Bar.
2. Click on and the list of deactivated publications will appear.
3. Find the publication and click on the “Active” box.
4. Use the F9 key to capture the data or
5. Click on and the Main Menu will appear. Click on and the publication will be reactivated.
6. Click on and the list of activated publications will appear.

All of the information applicable to the customer, whether a Home Delivery customer or Sub Agent is accessed within this function.

1. Click on Toolbar and the following page will appear
   
   Tip: Move the mouse pointer to each symbol and the function will appear.
2. Click on this box to add a new customer.
3. Click on this box to delete a customer.
4. Click on this box to select a customer using either their Surname, account number or the address (you do not have to enter all of the address, just the street number and the first part of the street name). The F2 key will take you here rather than moving your mouse.
5. Click on this box to search a customer
6. Click on this box to cancel the search function. A red cross will appear after you have searched and returned to a customer.
7. The red cross in the left binoculars indicates the search function is on and the function is disabled. You must click on the cross to disable the search function once you have completed the search or the function will remain disabled.
8. Click on left or right box to take you to the previous or next customer respectively.
9. View customer letters/Print customer letters.
10. Click on this box if the customer is a Sub Agent.
11. This function gives you the opportunity to select if the customer invoice needs to be Emailed, and you would select that option. The No Invoice option if selected will prevent that customer from having an invoice produced. The Mail option will produce the mail fee selected in Parameters and charge that customer. The other options have no function at the present time.
12. Records Sub Agents Westralian Newspapers account number.
13. Records Sub Agents Westralian Newspapers account name.
14. Places customer in Run group and sequence and Invoice group and sequence.
15. Entering the start date of the first new publication will create an entry in the WAN incentive report.
16. Ticking the box will charge the amount of fee entered in Parameters.
17. Records credit card number, expiry date and ticking the box will charge the credit card fee entered in Parameters.
18. Tick this box if the customer doers not receive a delivery on a public holiday. Disregard Good Friday and Xmas day (see Public Holiday Adjustment for instructions)
19. Click on this box to cancel but not delete a customer. A final invoice can be run at this time.
20. Enter any notes here for future reference.
21. Will enter a note in the electronic run book eg. Throw on lawn.

TAB Bars

1. Provides a record of what publications the customer is currently receiving.
2. Provides a running record of invoices and payments.
3. Provides a record of payments and adjustments. This function also allows you to input one off payments if necessary and make adjustments.
4. Provides details of future balance.

Now that you know how the page looks and what the various functions do you are ready to enter new customers.

1. Go to
2. Click on
3. Move to and enter surname then first name if known and the customer title if known.
4. The next account number in sequence will automatically appear. Do not reuse an account number at any time.
5. Enter the . The street number must be entered first. The format must be consistent for every entry, particularly with unit/flat details.
6. Enter the address of the customer. You must enter the name of the customer on the first line.
7. Enter the by choosing the drop down list. If a new group needs to be added for the customer, enter it and use the F9 key to capture the group and it will capture in the drop down list for future use.
8. Move the mouse to the run sequence box. It will show  until you position the customer. Click on the box and the customer will be automatically positioned at the beginning of the street you have entered as the address. Scroll down until the correct position is found then click the mouse on between the existing customers and the new position has been established. Move out of the function by moving the mouse to the close box  in top corner.
9. Move the mouse to the Invoice Group box and enter following the instruction in step 7.
10. Move the mouse to the Invoice Sequence box and follow the instruction in step 8. Move out of the function by moving the mouse to the close box in top corner. Please note that you will not have to enter an invoice sequence if you throw your invoices with the papers. When the invoices are printed you can select Print by Run Sequence.
11. Enter the start date to claim the WAN incentive
12. Enter the relevant telephone numbers.
13. Tick the Public Holiday box if no delivery on those days.
14. Enter the credit card number and expiry date if the customer will be paying the account by credit card. Tick the Fee box a credit card fee will be charged.
15. Enter any notes if required.
16. Enter any run book notes if using the electronic run book.

1. Move to any of the details that you wish to change and simply alter them.
2. Use the F9 key to capture the data or simply move on to the next task and the changes will automatically capture or
3. Click on and the Main Menu will appear. Click on

Tip. If you are changing the customers address but they remain in your territory then don’t forget to change their groups and positions.

1. Move to and click .
2. Enter the date of the last delivery, the reason code and click OK.
3. Decide if you would like to produce and print an invoice immediately or leave it to the next invoice print. Click on your selection and you will be returned to the customer file.
4. Click the  Tab bar if you selected to produce the invoice immediately.
5. You will see the invoice details are not there on the top line. Use the F9 key and the new invoice details will appear on the top line. See the tip below.

Tip. The invoice has been produced if your selection was “yes” but will not capture on the customer file until you refresh the data (use the Hot key, F9) or it will capture next time you start the computer. We recommend that the hot key be used so the invoice can be viewed immediately if necessary.

Note!! Once the customer has been cancelled you will not be able to access the supply data. If there is a need for this then reactivate the customer and after you have finished click the cancelled tab again.

At some stage you might wish to delete customers from the database that have been cancelled for a long period.

1. Click
2. The current outstanding balance will appear and you will be given the option to proceed to cancel the customer.

Note!!! If you decide to proceed then do so with caution because all details, including any financial data will be deleted and not recoverable. You can disable the Delete function by going into Parameters and entering False next to CustomerDelete. We strongly recommend that you do not delete customers.

Every so often you will need to go back and find out when a customer changed the details of a supply, especially when there is a dispute with the customer. Mr News retains a history that you can readily refer to.

1. Move to the customer that you wish to view.
2. Click
3. Click on which is next to the delivery days and the customer’s history will appear.
4. Click on and you will be returned to the current information.

How many times does a customers ring and ask how much will they owe at such and such a date. What happens if customers want to pay in advance to a certain date?

1. Go to the customer
2. Click and the following will appear
   
3. Enter the date.
4. Tab and the details will appear.
5. If the customer requires an invoice then follow the steps in Page 39
6. Simply leave the function after you have finished by clicking on something else.

1. Click
2. Click Choose the publication from the drop down list by clicking on it or use the drop down if the code is known begin typing it in until you identify the code as it comes up.
3. Use the Tab key for the next step and the quantity will automatically appear as 1. Enter the quantity if it is more than 1 and click on OK.
4. The cursor is now in the start box. Enter the commencement date.
5. The delivery details will automatically appear. If there are no changes to be made to the predetermined delivery days then go to Step 8 or 9.
6. Tab across to the delivery days and simply tab to each day the publication is not being delivered and use the Delete key to delete the day. You will notice that when you are moving and deleting, the start date will automatically alter to the first correct delivery day.
7. If there is a reason not to charge a delivery fee or a charge for the publication then tick the applicable boxes ND or NC.
8. There is no need at present to use the DY box.
9. If there are other publications to enter click and repeat steps 3 to 7. (See Tip Below)

When the information has been entered you simply move on to another function as the information has already been captured.

Tip. Mr News will automatically allocate the first delivery day for a publication being entered. You do not need to look at a calendar to enter the exact date. For publications that have a 5 day delivery cycle you will need to enter the exact date if you don’t the system will allocate the next delivery day which might not be correct.

Tip. After you are used to the software you can skip Step 2 and simply click your cursor in the next vacant box below the existing publication and enter the new code.

MrNews will capture the information entered and display the next day’s stop/start information automatically when the program is started. There is no need to maintain a manual diary of stops/starts. Multiple stop/starts dates can be input for the one customer at the same time by repeating the steps for each period.

1. Move to the customer that you wish to stop. Use the F3 key or
2. Click
3. Click on and the pop up will appear as below
   
4. Enter the of the publication that will be first to stop. See The Tip Above in Chapter 9
5. Move to and enter the relevant Stop Code by using the drop down list. You must enter a stop code, skip it and the stop will not capture.
   Note!! Using the Z code, on holidays, will automatically delay the production of the customers invoice until they return. The next invoice run after they recommence will produce an invoice from the stop date.
6. Move and enter the first Restart if you have one. All of the
   publications that are to restart will automatically default to the first commencing date when  is chosen in step 10.
7. If you are stopping and restarting all of the publications then click on and and all of the publications listed will be ticked.
   If you only need to stop individual publications then move to the publication box and tick the publications that are to be stopped and the start box if you have a recommencing date. Do not tick the start box otherwise.
8. If the publication is no longer required then click the end box after you have clicked the stop box. This will move the publication into the customer’s history.
9. Move to
10. The information will be noted on the customer file under Start/Stop. You will see that the publication stop and restart dates (if any) have captured automatically.

Note!! Details of the publication will remain on the customer file until the stop date passes. The information will then transfer to the customer history. Move your mouse to and click. The customers past stop/start history will appear. Click again on to return to the current history. You will not be able to complete the function until a box is ticked.

1. Move to the customer that you wish to start.
2. Click
3. Click on  and the following pop up will appear.
   
4. Enter the Restart date of the first publication to recommence.
5. Move to the publication box and click on the box to restart all publications or click the publication to restart individually (the publications that are stopped will have “stopped” beside them)
6. Move to
7. The information will appear on the customer file. You will see that the publication start dates have captured automatically.

Tip. When you are in the customer file and the supply is blank then all publications are stopped. Click on the customer’s history to look at what is currently stopped or what has previously been delivered. You can also see what is currently stopped by clicking on and the pop up will appear.

Tip. If you make a mistake or the customer contacts you to change a stop/start date then you can simply alter the dates by clicking on the date for each publication and entering the new date. Simply tab off the date when you have finished.

If the customer contacts you to cease delivery of a publication then it is always best to end the publication by ticking the box. This will move the publication to the customers history and keep the number of publications in the stop/start “pop up’ to a minimum to avoid confusion later on. If you do not End the publication, the next time you go to the customer to restart them and you choose to click on the Start tab to recommence all deliveries you will restart that old publication, so be careful to end.

Quite often a customer will alter the quantity of the publication they are receiving or the delivery days, particularly the West. To do this you must stop and end the existing publication and re-enter the publication with the new details. If it so happens that the change commences on the first day after the invoice run then you can go ahead and just alter the numbers.

1. Stop and End the publication to be altered.
2. Click on
3. Click on
4. Enter the publication code
5. Enter the new quantity.
6. Enter the new start date.
7. Tab across to the delivery days and simply tab to each day the publication is not being delivered and use the Delete key to delete the day. The example above shows that Monday is highlighted and ready to delete. You will notice that when you are moving and deleting, the start date will automatically alter to the first correct delivery day.
8. When you have finished deleting you can move onto something else because that’s it.

There are two ways to enter payments and adjustments, by moving to the “Payments” function in the Main Menu customer or going to the Customer file. Generally it is easier to move to the customer to make “one off” adjustments and for multiple customer payments you use the Payments function.

Note!! Adjustments will automatically default to a Debit. Credit adjustments must be entered as a negative. ie –2.40 will be a $2.40 credit and will appear Blue. Debit adjustments will be Red. Inv or Pay will default automatically.

Entering multiple payments is a relatively quick and easy task. The description code is set in Parameters in the Main Menu and automatically defaults to the description after you have input the very first payment for each customer.

1. Click  on the Task Bar and the following pop up will appear.
   
   The curser will be in the Customer/Account box
2. Enter the account number or customer name. Entering the account number will automatically show the name after you tab, which you can check to the pay slip. If you do not have an account number then start entering the surname with the drop down option open then click on the name when you recognize it.
3. Tab and the details will automatically appear with the Tot Amount in blue.
4. If the customer is paying in cash then use the “Up” and “Down” arrows on your keyboard to alter the amount by 5c at a time. There is no need to delete the amount and re-enter it unless it is completely different.
5. Tab and enter the description of the payment using the drop down list and clicking on the choice. Cash can be left blank. See Note below for cheques
6. Tab, the balance will alter and you will move to the next line
7. Enter the next customer.
8. If you make a mistake half way through and you want to start again just hit the Escape key on your keyboard and start again. If you have finished an entry and find it is wrong go back, click on what you want to change and alter it. If you want to delete that whole entry then click  in the column, follow the prompts and delete the entry.
9. You can print the list after you have finished or you can print as you go by clicking on . You will notice a transaction counter next to the icon.

Note!! You only have to enter the detail the very first time a payment is being entered. You must use the descriptions as they appear in the Parameters in the Main Menu. (click on the drop down in the descriptions column). These details are necessary to create your banking list. There are various ways to enter cheque details. The first thing you must enter is Chq, choose it from the drop down list, then after Chq we recommend that you enter an abbreviated name for the bank, such as NAB, an abbreviated branch name then the cheque number if you think it is necessary. You might like to enter the BSB number instead, the choice is yours. The next time you enter a payment these details will automatically appear and if you have entered a cheque number that will be highlighted and you simply enter the new number.

Go to the Customer that you wish to work on.

1. Click on
2. Click on  if you cannot see the bottom vacant line or use the drop down  if you can see the bottom vacant line.
3. Choose the type of entry you wish to make.
4. Tab and enter the date.
5. Tab and enter the amount of the adjustment. See the above note for debit/credit adjustments. If the reason is to charge a customer for a one off publication or something you have missed charging for or stolen/replaced you do not have to enter an amount. Just tab to the publication code, enter the code, enter the quantity and the charge will come up automatically.
6. Tab and select the GST option.
7. Enter a description if applicable.
8. Tab to Publication and enter or choose from the drop down list if applicable.
9. Click on Quantity and enter if applicable. If you are reducing the quantity of the publication then the figure must be a minus eg –1 Refer to the next instruction Stolen/Replaced publications.
10. Tab and the information will capture

Note!! If you have missed charging the customer for a publication you can use the Inv drop down so the word Adjustment does not appear on the customers invoice but by selecting Inv you will not see the entry on the customer file at all, whereas the Adj drop down you will see it in Pay/Adj. It is a personal thing but either way the customer will be charged.

1. Move to the customer
2. Click on
3. Click on if you cannot see the bottom vacant line or on the drop down  if you can see the bottom vacant line.
4. Key in or click on ADJ
5. Tab and enter the date.
6. Do not enter an amount. Tab to Description and select Stolen or Replaced from the drop down list.
7. Tab to Publication and enter or choose from the drop down list.
8. Click on Quantity and enter the number stolen as a negative figure.
9. Tab and the information will capture and transfer to the Stolen Publications Report

The program allows you to produce invoices in various groups at specific times or individually as required. Either way the same steps are used.

Note!! You must always back up your data before running invoices.

1. Click on in the Main Menu and the following will appear
   
2. Move to and enter the relevant date.
3. Move to and the drop down list to select. If you do not require the invoices to be produced by group then leave it blank.
4. Move to and if you doing a complete invoice run then leave the box blank. If you wish to produce an individual invoice then choose the customer by account number or name. The drop down list will allow a choice of customers with common surnames if you are not entering an account number, so select by clicking on the relevant customer.
5. Move to click and you will be asked if you would like to run the invoices. Click on yes if you are sure you have the correct date, group or customer.
6. The system will take just seconds or a few minutes to produce the invoices depending on the number. You can now leave this function or you can have a look at the invoices by following the next steps.
7. Move to and the first invoice will appear. Scroll through the pages by clicking on  

This function produces a summary showing the total amount invoiced to your home delivery customers.

1. Click on in the Main Menu and the following pop up will appear.
   
2. Move to and enter the date of the invoice run
3. Move to to view the summary prior to printing or click on to print the summary without viewing it.

You might have chosen to include this option with MrNews. If so, you will be able to email invoices to your customers. To set the customer up for email follow the three steps below.

1. Choose Email from the Invoice Delivery drop down list.
2. Make sure you have entered an email address for the customer.
3. After you have completed a customer invoice run you can email the invoices to your customers simply by clicking on the icon and the invoices will go to your email browser for forwarding.

Note!! Because of the new security features initiated by Microsoft if you are using a late version of Outlook or Outlook Express or you have updated the email invoices will not be sent automatically. You will need to respond with a “Yes” answer before each email is sent. You can overcome this by using a 97 version or earlier of Outlook.

Once the invoices have been produced they are captured on the customer file and are very easy to access, alter and print if required.

1. Move to the customer that you wish to view.
2. Click on
3. The information will show under the following columns
4. Shows the invoice number.
5. Shows the invoice total.
6. Shows the total payments for the invoice period.
7.  Shows the GST total.
8.  Shows the invoice period.
9. Under you will see the three symbols this is what they each do.
10. Click on  allows access to the invoice to make alterations
11. Click on  shows the invoice.
12. Click on  prints the invoice.

At the bottom of the page you will see Totals for the Invoices and Payments and the Balance of the account as at the last invoice run.

There is a quick alternative to view a range of invoices for an individual customer rather than click on each invoice in the customer file.

1. Click on in the Main Menu
2. Move to
3. The drop down list will allow a choice of customers with common surnames if you are not entering an account number, so select by clicking on the relevant customer.
4. Move to , click and the first invoice will appear. Scroll through the pages by clicking on

We are not all perfect but if you are then congratulations, you can skip this section. Once in awhile mistakes are made and it is always best if they can be fixed without the customer being aware of the mistake and losing confidence in the way your business is run. Rather than make adjustments that the customer will see, you can go to the construction of the invoice and make alterations before reprinting it. See Double Note below before altering the invoice.

1. Move to the customer.
2. Click on and you will see the invoice details.
3. Click on the entry and enter the adjustment. See the above note for adjustments.
4. Add an entry by moving to the column and clicking the drop down then making a selection and entering the details. See the above note for adjustments.
5. When the adjustments have been completed you must hit the F9 key to update the information.
6. Click on to close the function.
7. Click on to view the invoice.

Tip.  If the quantity of a publication needs to be altered then simply change that and the dollar amount will change automatically. You do not need to work out the price. You will need to change the delivery fee and the total number of items received manually.

Note!! “Adj” will default to a Debit (Red)

               “Inv” will default to a Debit (Red)

               “Pay” will default to a Credit (Blue)

Credit adjustments must be entered as a negative. eg -2.40

You can only change the invoice that was last produced. Do not or do not try to alter any other previous invoice.

You can produce a statement for the customer similar to a bank statement if you/they have a problem reconciling the account.

1. Go to the Customer.
2. Go to Invoices.
3. You will see a small printer icon in the top RHS corner of the invoice window.
4. Click on it and a Pop will appear.
5. Select the Month and Year you want the statement to commence from eg March 05 would be entered as 3 5
6. The statement will commence from the invoice for the month selected.
7. The statement can be printed by using the toolbar print icon.

1. Click on in the Main Menu and the following will appear
2. The cursor will be in the box. If any message is required on the invoice, type in the text. The length of the text is unlimited but you must keep in mind the number of pages that will be printed for each invoice if the text is a short story. To see the entire text before or after you type click the mouse in the text box and hit Shift F2 on your keyboard
3. Move to and enter the relevant date.
4. Move to and the drop down list to select. If you do not require the invoices to be printed by group then leave it blank. It is easier to run the invoices all at once then choose to print them individually in groups.
5. Move to and if you are not printing an individual invoice then leave the box blank. If you wish to print an individual invoice then choose the customer by account number or name. The drop down list will allow a choice of customers with common surnames, if you are not using an account number, so select by clicking on the relevant customer.
6. Move to and choose the order in which you want the invoices to print from the drop down list. The print default is Round Sequence.
7. Move to , click and the first invoice will appear. Scroll through the pages if you like by clicking on   After you have viewed the invoice or scrolled through to look at others then you can commence printing by clicking on the tool bar to print.
8. You can move straight to after step 6 and print the invoices but it is always a good idea to follow step 7 to make sure the invoice looks OK.

Tip.  If you chose to follow the instruction in step 7 you can have more control over the number of invoices to print in a run by using the Control P function on your keyboard. Control P gives access to the Windows print function where you can chose the number of pages to print within a sequence. You would use this in a position where you might like to print, say 50 invoices at a time.

1. Go to
2. Click on
3. Move to and enter the Sub Agents details.
4. The next account number in sequence will automatically appear. Click on the number and alter it. Sub Agents account numbers must be in the negative. Your first sub agent would be -1
5. Enter the remaining details.
6. Click on and a tick will appear in the box.
7. Click on and input the sub agents WAN account number.
8. Click on and enter the sub agent WAN name.
9. If the sub agent is a silent seller then leave the WAN information blank.
10. That’s it, finished. Move onto something else.

Note!! You must make sure that you have no sub agents with the same name. If a shop changes hands then an idea is to add the word “Old"or similar to the title of the replaced shop.

This function is used to enter all of the publications that will be delivered to your sub-agents on a particular day. Magazine supplies and any other publications can be input later in the week by entering the date they were issued on. If you would prefer some of your magazines to appear on Page 1 then you must have a Grp code next to the ID code in Publications. (See More on Group Codes)

You will also need to enter some of the monthly magazine returns from your sub agents through this function. See How Do I Enter Sub Agent Returns Not On The Weekly Return Form.

Note!! The data that is entered here will be invoiced to your sub-agent, appear on the return forms and the WAN Return so a little care is required to make sure the information is correct.

1. The date defaults to the next delivery day. You can alter this date by clicking on and keying in the date. Remember the date is input as day and month, for this example it is 17 07.
2. Move to and enter the code of the publication that you wish to input or click and select from the list.
3. A list of your sub-agents will appear.
4. A message will appear asking if you want to use the previous supply. Choosing “Yes” will bring up the previous supply details for the publication you have selected. If you need to alter the supply then do so by double clicking on the amount you wish to change.
5. If there are no changes then move back to (use hot key F2) and follow the steps 2, 3 and 4 until the run sheet is complete then go to step 14.
6. If you wish to make a change you might need to follow all of the next steps
7. Enter the number you will be receiving in
8. Move to and enter.
9. The number of bulk plus odds will appear in .
10. Click on the first mentioned sub agent under and enter the amount. You will see that there are 5 columns to use. The first is for the publications that come to the shed and for your magazines, the next 3 as you require them and the Direct Drop column for the papers that go direct to the Sub Agent.
11. Move to each sub-agent and enter the supply total as applicable. Leave blank if there is nothing to input for that sub-agent.
12. After you have finished entering that publication then click on (use hot key F2) and choose the next publication you wish to enter.
13. Any other publication, for example, magazines can be entered later during the week by choosing the date they were distributed and simply following on from Step 2. When everything has been entered you can view the run sheet by clicking on and the following “Pop Up” will appear
14. You have the option to view and print the sheet group by group or leave the box blank to view as a whole.
15. Click on  to view the run sheet prior to printing. This is recommended but you can print the sheet immediately by moving directly to
16. When everything is correct click on the tool bar to print.  If you wish to alter the information prior to printing then click  on the top tool bar and you will be returned back to the run sheet to alter any information.
17. You can also view and print Page 2 of the run sheet if you wish to have a hard copy of your magazine supplies. If you do not print Page 2 the magazines will be on the delivery docket either way.
18. After printing the run sheet you can print your Key Label tab and print your Delivery docket/label. What you might consider is cutting the A4 paper in half and printing the delivery labels on the A5 sized paper to save money but everything being delivered must fit of course.
19. Move to the top toolbar and the function.

Note!! You must always tab off the last supply figure entered for it to capture. A handy tip is to watch the total at the bottom alter when you last tab. If you do not tab then that last figure will not capture.

The supply details will automatically carry forward to the next corresponding supply. All you will need to do, if necessary is alter the supply, bulk size and sub agent quantities. This saves you the task of entering in supplies each day that can become a bit tiresome if you rarely alter your sub agent’s supply.

The maximum amount of publications that can be viewed and printed on the Daily Run Sheet is 16

Tip. The days run sheet or any previous run sheet can be viewed at any time by entering the appropriate date and clicking on the left hand

Sub Agent key labels are automatically produced from the Daily Run Sheet information. To print the labels follow the steps in the above chapter. You can select to print the various supply figures on separate labels or on the one label. After clicking on at Step 18 you will be returned to the run sheet input screen. Click on the right hand and the key labels will print. There is a Page 1 and Page 2 has your magazine supplies on it.

Tip. You can print the key labels before printing the run sheet. Alter the top margin in page setup to move the printing position if you want to make it lower.

The majority of returns will be entered as a separate function (see next chapter) but you must enter returns for publications not issued to sub agents in the previous week (because they will not be on the sub agents return form) by using the Sub Agent Deliveries function.

1. Click on in Main Menu
2. The Daily Run Sheet page will appear.
3. Enter the Return date by clicking on . This date must be within the current invoice period.
4. Select and click “No” to the last supply pop up. If you click “Yes” then the sub agents will be charged for the supply that will appear.
5. Enter the amount in the column. Remember to tab past the last entry for the information to capture.
6. on completion or select the next publication to enter.

The supply information for each sub agent has been automatically collected from the Enter Agent Deliveries function, from the Monday to the Sunday. The publications are listed in delivery order and cannot be altered. The returns amounts are entered directly from the return sheet that has been received back from the sub agent. The application is not designed to work efficiently with a mouse. It is much faster and easier to use the Tab key on your keyboard.

1. Click on in Main Menu.
2. The will default to Mondays date automatically.
3. Move to and key in or choose the customer from the drop down list. The weeks supply for that sub agent will appear.
4. You will see that the curser is flashing in the very first return box. Key in the return and press the Tab key on your keyboard. The curser will automatically go to the next box across the page that has a Zero. Key in the return Tab, and continue. If you make an error then you must use the mouse pointer to move back to your mistake, then correct it and Tab. You will automatically move to the next Zero.
5. Once you have entered the last return on the list and everything is OK, click on .

Tip. You are able to alter the supply of any publication within this application. Simply move your mouse to the supply figure, click on it and key in the alteration, then Tab off it.  Once you have done that, close the application. Please note that the alteration will capture for charging purposes but will not alter the daily run sheet for that day, only the Total column. You should alter the supply column to ensure the correct supply figure carries forward to the next week.

You will see on the top RHS of the screen a left and right tab bar. These will take you back and forward to the recent/latest information.  The returns for publications that are not issued weekly will need to be entered in the Sub Agent Deliveries function

This function produces Sub Agent Invoices. The invoice period runs from a Monday to the Sunday. The items that you have entered in the Daily Run Sheet throughout the week and the Sub Agent Returns will appear automatically on the invoice you are about to produce. Please make sure you backup before running the invoices.

1. Click on and the following pop up will appear.
   
2. The date will default to Sundays date, the last day of the invoice period.
3. Move to and select the sub agent if you wish to run the invoices separately or leave blank to do all.
4. Move to .
5. A Pop Up will appear for you to confirm the run. Click on Yes or No as appropriate.
6. Click on to view the invoices prior to printing or click on to print the invoices without viewing them

If you preview the invoices prior to printing then you must use the toolbar print icon to initiate the printing process. All of the invoices will print.

Tip   If you choose to view each invoice prior to printing the page tabs are on the left hand bottom side of the screen. Just click the next page arrow to go backwards or forwards to each Sub Agents invoice.

We recommend that if you wish to print two copies of the invoices, print the first copy and check it for correctness. If necessary, make the alterations then print the second copy for your Sub Agent.

Produces an invoice summary of your sub agents for a particular invoice period. The report shows the Previous Balance, the Payments made in the week, the Delivery for the invoice period and the balance of the account.

Click on in the Main Menu.

The WAN return will be produced from the information entered during the week.

Refer to Reports WAN Sales and Returns Report.

An individual sub agent return form is produced from the detail entered into the Daily Run Sheet throughout the week. This return form is passed onto the sub agent to complete and return. The return form is produced in a particular format that makes the entry of sub agent returns very quick.

Refer to Reports Sub Agent Weekly Return Form.

Sub agent invoices are identical to customer invoices and the functionality is also identical.

Refer to How Do I Look at Customer Invoices?

Sub agent invoices can be altered in the same manner as customer invoices. The previous software you were running did not have the same flexibility as MrNews to alter an invoice after it had been run/produced. Although you might have run the sub agent invoice you can simply add items such as publications by using the ‘Inv’ drop down, add a payment you have missed by using the ‘Pay’ drop down or make adjustments that show separately on the invoice by using the ‘Adj’ drop down.

Sub agent payments and adjustments share the same functionality as Home Delivery Customer payments and adjustments.

Refer to How Do I Enter Payments and Adjustments

You have already seen how the various functions that affect the sub agent work from the Main Menu. Setting up a sub agent is quite simple because the information screen does not vary from the home delivery customer. There are a few things we drop off and a few we add on.

MrNews has a customer letter function that allows you to create and print letters quickly and simply. You might think that the initial setting up of the letters is difficult but it is just a matter of copying and pasting the relevant text into each letter you create. We have a letter already preloaded that you will use to create the new letter templates. When you have finished using this letter go into it and change the body of the letter to suit your circumstance as per the instructions and use it for your own customers. Follow the instructions carefully and you will have no trouble creating letters for your customers.

1. Click on the Tab in the Main Menu
2. On the LHS you will see Click on it and the following pop up will appear.
3. Click the mouse in the Select Letter or Enter New Letter box. Type in the name of the letter you wish to create. Hit the F9 key to save the name.
4. In Section # enter 0 (zero)
5. Go to the Close tab and leave the function then go back into it.
6. Go to the Select Letter drop down. Click on the drop down and select the New Customer letter.
7. Now you are going to Copy and Paste the text in Section 0 of this letter to the new letter you have created. You will see that the text <<MyName>> is already highlighted.
8. Using your keypad hit Control key plus the C key.
9. Go back up to the Select Letter box and use the drop down to select your new letter.
10. When it appears place your cursor in the Section 0 (it must be in the same position (line) as it appears in the New Customer letter within Section 0, in this case the top line) and hit Control key plus the V key on your keyboard. The text should appear within the section on the top line.
11. To complete the entire letter setup you need to number each new section and continue to follow the above instructions, but do not leave the function each time. The text in the other sections will not be highlighted so you must Hold down your mouse button and drag it across the text so it goes black/highlights.
12. After you have pasted the text in each section you can alter the appearance of the text by selecting FontSize, Alignment etc. to make it look flash.
13. You will see that the content of the New Customer letter is in Section #5. You are probably saying to yourself that it is not all there. Simply click your mouse in that section and the Scroll Bar will appear on the RHS of the section and the cursor will be blinking in the box ready for you to alter the text.
14. You will see in Section #6 that you will need to type in your sign off if you choose not to use Yours sincerely followed by the Code <<MyContact>>
15. To view the letter to see that it looks OK go to the Preview box and have a look at the layout.
16. That’s it, easy eh!!. Don’t worry it gets easier the second or third letter you set up. If you need to muck around placing things and experimenting then go ahead and do so.

If you are clever enough you can set up your own letters by disregarding the Copying and Pasting of the existing New Customer letter. All you need to do is use the various codes that you will find in All you do is place your cursor in the appropriate Section # of the letter you are creating, go to the drop down box, click on the code and it will move to the top line in the section. What you will have to do is move it to the appropriate line within the section to get the spacing right, so when you view the letter it looks OK.

Once you have the letters set up it is very simple to view and print a letter for a customer.

1. Go to the Customer.
2. On the RHS corner you will see two boxes.
3. Click on to select the letter to preview or
4. Click on select the letter to print.

At some stage you might wish to delete a letter or quite likely you will need to delete one you have created but mucked up when trying to set it up following the instructions. It is simple

1. Go to and select the letter you wish to delete from the drop down box.
2. Hit the Control key plus the - (minus) key and answer Yes to the deletion of each section of the letter until there is no more to delete. Although the letter will still appear in the drop down box it will disappear once you close the function.

MrNews has the option to transfer your credit card payments electronically for processing. The process consists of a number of steps but is quite easy to do if you follow the instructions below.

1. After you have run your monthly invoices.
2. Process the credit card run as normal.
3. Click on
4. After a few seconds or so a message will appear to prepare the file. The file consists of your name, codes, AP…, the day in 2 digits and the file number then .zip.
5. Click on OK.
6. The file will appear in the box  
7. If the file is not there Click on   until the file appears.
8. Minimise the MrNews program.
9. Log on to Cardlink at www.cardlink.com.au
10. Click the Login button and enter the user ID and Password supplied by your bank and click Submit.
11. Click on    
12. Click on Browse to access Windows Explorer.
13. Click on the down arrow at the top of the pop-up window and select C Drive then click on the Program Files folder and then the MrNews folder, then click on the Cardlink sub directory folder and select the .zip file that has just been created and click open.  Remember the most recent file will have the current date.
14. On the webpage in the Upload Batch File: field your file should appear as: C:\Program Files\Mr News\Cardlink\ AT your file reference .zip, you can check this to make sure if you wish by clicking in the Upload Batch File: field, a flashing cursor will appear, then press the END button on your keyboard and you will be able to view the file name.
15. Then click Upload and the page will refresh.
16. Under Status on the web page a green tick and a red cross will appear. Click on the green tick and the page will refresh. The word processing will appear under Status, you must wait for the Result File to appear. This can take a few minutes depending on the number of cards that you are processing. Click the refresh icon on the Windows toolbar every few minutes until the word complete replaces the word processing and your processed file appears under Result File heading.
17. Click on Result File once it appears.
18. A pop-up File Download: window will appear asking you to save the completed file. Click save.
19. Another Save As: pop-up window will appear.  Make sure to Cardlink folder is selected in the   Save in: field and click Save. The Result file has now been downloaded and saved to the MrNews Cardlink folder.
20. Close the Download Complete window.
21. You can now log out of the Cardlink website.
22. Go back into MrNews
23. Go to Credit Card run and Click on  box
24. The file will appear, with the word Check
25. Double click on the file name.
26. A pop-up will appear Check File Returned from Bank.
27. Click “Yes”.
28. The response may take a while. The file will disappear from the  box.
29. You will see it in the box the number of payments that have been accepted and the number rejected.
30. Double click on the Errors and a list will appear.
31. You can print the list by using the print icon at the top right hand side or go to the customers account by clicking on the RHS arrow. You can move the window around by dragging to see more of the customer detail.

Note! The transactions that have been returned as errors are not cancelled. You must correct them manually. You do this by clicking on the current error file in Cardlink Created and going to each account by clicking on the RHS arrow next to the expiry date. In the customers account click on the Pay/Adj tab and change the most recent payment amount to 0.00. Tab off that line and click on the Invoices Tab then press F9. The rejected payment amount will replace 0.00 as the current outstanding balance.
When you have done this to all the card errors and confirmed with these customers that there card numbers and or expiry dates are correct you can either resend these cards as a single small batch using the above method or leave them to send at your next invoice period.

Note!! When you do your credit card run you may get a pop-up window which says: Check details on Account/s: that contains a series of account numbers advising that these accounts have incorrect details, these will relate to incorrect credit card numbers or expiry dates. It is important to remember that Mr News DOES NOT include these accounts when doing a credit card run and that these accounts will need to have there card details amended either before you do a credit card run or they can be resent once amended in the same batch as your other card error file.

Note!!! Cardlink has a password security feature and if you are only using it once per invoice period you may find that your password expires or is required to be changed, it is advisable to write down your ID and password or change your password to one you are already using.

The laser printer that you are using needs to be installed twice. The reason for this is that we are going to rename one of the printers for it to print home delivery customer invoices. The other printer that you installed will print everything else and does not have to be renamed.

1. In the final stages of installation you will be asked to name the printer. Rename the printer CustInvLaserA5NC.
2. Go to Printing Preferences and alter the paper size to A5 and the Orientation to Landscape.
3. Go to the MrNews Main Menu and go to Parameters.
4. You will see a line with InvPrinter. Delete what you have there (it might be blank) and enter CustInvLaserA5NC, exactly as you see it here. You can use the drop down to select the printer name rather than type it in.
5. In MrNews go to a customer and click on Invoice and preview it.
6. Go to the Windows Task Bar at the top and click on Page Setup.
7. Go to Page, Click on Use Specific Printer and select CustInvLaserA5NC.
8. Click on Printer and select the page as A5.
9. OK/Apply everything and leave the function.

Load the invoices, face down with the tear of receipt section away from you, print one and it should be OK. (some printers may need the invoices loaded differently) Note: The CustInvLaserA5NC is not the default printer. Do not set it as such.