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Chapter 13. Payments and Adjustments
How Do I Enter One Off Payments or Adjustments
Go to the Customer that you wish to work on.
- Click on

- Click on
if you cannot see the bottom vacant line or use the drop down
if you can see the bottom vacant line. - Choose the type of entry you wish to make.
- Tab and enter the date.
- Tab and enter the amount of the adjustment. See the above note for debit/credit adjustments. If the reason is to charge a customer for a one off publication or something you have missed charging for or stolen/replaced you do not have to enter an amount. Just tab to the publication code, enter the code, enter the quantity and the charge will come up automatically.
- Tab and select the GST option.
- Enter a description if applicable.
- Tab to Publication and enter or choose from the drop down list if applicable.
- Click on Quantity and enter if applicable. If you are reducing the quantity of the publication then the figure must be a minus eg –1 Refer to the next instruction Stolen/Replaced publications.
- Tab and the information will capture
Note!! If you have missed charging the customer for a publication you can use the Inv drop down so the word Adjustment does not appear on the customers invoice but by selecting Inv you will not see the entry on the customer file at all, whereas the Adj drop down you will see it in Pay/Adj. It is a personal thing but either way the customer will be charged.
Last edited: 8th January, 2009
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