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Chapter 11. Customers
How Do I Deactivate a Customer?
- Move to and click
. - Enter the date of the last delivery, the reason code and click OK.
- Decide if you would like to produce and print an invoice immediately or leave it to the next invoice print. Click on your selection and you will be returned to the customer file.
- Click the
Tab bar if you selected to produce the invoice immediately. - You will see the invoice details are not there on the top line. Use the F9 key and the new invoice details will appear on the top line. See the tip below.
Tip. The invoice has been produced if your selection was “yes” but will not capture on the customer file until you refresh the data (use the Hot key, F9) or it will capture next time you start the computer. We recommend that the hot key be used so the invoice can be viewed immediately if necessary.
Note!! Once the customer has been cancelled you will not be able to access the supply data. If there is a need for this then reactivate the customer and after you have finished click the cancelled tab again.
Last edited: 8th January, 2009
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