Chapter 17. Cardlink

Cardlink

MrNews has the option to transfer your credit card payments electronically for processing. The process consists of a number of steps but is quite easy to do if you follow the instructions below.

  1. After you have run your monthly invoices.
  2. Process the credit card run as normal.
  3. Click on
  4. After a few seconds or so a message will appear to prepare the file. The file consists of your name, codes, AP…, the day in 2 digits and the file number then .zip.
  5. Click on OK.
  6. The file will appear in the box  
  7. If the file is not there Click on   until the file appears.
  8. Minimise the MrNews program.
  9. Log on to Cardlink at www.cardlink.com.au
  10. Click the Login button and enter the user ID and Password supplied by your bank and click Submit.
  11. Click on    
  12. Click on Browse to access Windows Explorer.
  13. Click on the down arrow at the top of the pop-up window and select C Drive then click on the Program Files folder and then the MrNews folder, then click on the Cardlink sub directory folder and select the .zip file that has just been created and click open.  Remember the most recent file will have the current date.
  14. On the webpage in the Upload Batch File: field your file should appear as: C:\Program Files\Mr News\Cardlink\ AT your file reference .zip, you can check this to make sure if you wish by clicking in the Upload Batch File: field, a flashing cursor will appear, then press the END button on your keyboard and you will be able to view the file name.
  15. Then click Upload and the page will refresh.
  16. Under Status on the web page a green tick and a red cross will appear. Click on the green tick and the page will refresh. The word processing will appear under Status, you must wait for the Result File to appear. This can take a few minutes depending on the number of cards that you are processing. Click the refresh icon on the Windows toolbar every few minutes until the word complete replaces the word processing and your processed file appears under Result File heading.
  17. Click on Result File once it appears.
  18. A pop-up File Download: window will appear asking you to save the completed file. Click save.
  19. Another Save As: pop-up window will appear.  Make sure to Cardlink folder is selected in the   Save in: field and click Save. The Result file has now been downloaded and saved to the MrNews Cardlink folder.
  20. Close the Download Complete window.
  21. You can now log out of the Cardlink website.
  22. Go back into MrNews
  23. Go to Credit Card run and Click on  box
  24. The file will appear, with the word Check
  25. Double click on the file name.
  26. A pop-up will appear Check File Returned from Bank.
  27. Click “Yes”.
  28. The response may take a while. The file will disappear from the  box.
  29. You will see it in the box the number of payments that have been accepted and the number rejected.
  30. Double click on the Errors and a list will appear.
  31. You can print the list by using the print icon at the top right hand side or go to the customers account by clicking on the RHS arrow. You can move the window around by dragging to see more of the customer detail.

Note! The transactions that have been returned as errors are not cancelled. You must correct them manually. You do this by clicking on the current error file in Cardlink Created and going to each account by clicking on the RHS arrow next to the expiry date. In the customers account click on the Pay/Adj tab and change the most recent payment amount to 0.00. Tab off that line and click on the Invoices Tab then press F9. The rejected payment amount will replace 0.00 as the current outstanding balance.
When you have done this to all the card errors and confirmed with these customers that there card numbers and or expiry dates are correct you can either resend these cards as a single small batch using the above method or leave them to send at your next invoice period.

Note!! When you do your credit card run you may get a pop-up window which says: Check details on Account/s: that contains a series of account numbers advising that these accounts have incorrect details, these will relate to incorrect credit card numbers or expiry dates. It is important to remember that Mr News DOES NOT include these accounts when doing a credit card run and that these accounts will need to have there card details amended either before you do a credit card run or they can be resent once amended in the same batch as your other card error file.

Note!!! Cardlink has a password security feature and if you are only using it once per invoice period you may find that your password expires or is required to be changed, it is advisable to write down your ID and password or change your password to one you are already using.

Last edited: 8th January, 2009